Privacy Policy

2. Information we collect

Depending on how you interact with us, we may collect the following categories of information:

• Contact details: name, business email address, telephone number, company name, job title, and business address.
• Commercial information: product requirements, vehicle applications, requested quantities, target markets, purchasing plans, shipping details, and communications about quotations or orders.
• Technical information: IP address, browser type, device information, approximate location, pages viewed, referring pages, and access times.
• Communication records: messages, attachments, quotations, support requests, and other information you choose to provide.

We may collect information directly from you, from your organization, through our website, or from service providers and business partners who assist with legitimate commercial activities.

3. How we use information

We use personal information only when reasonably necessary for legitimate business purposes, including to:

• Respond to inquiries, requests for quotations, product questions, and business correspondence.
• Evaluate and manage prospective or existing commercial relationships.
• Prepare quotations, process orders, coordinate production, and arrange delivery or export documentation.
• Provide, maintain, secure, and improve our website and business services.
• Verify identity, prevent fraud, investigate misuse, and protect our rights and property.
• Meet legal, regulatory, accounting, customs, tax, and contractual obligations.
• Send relevant business communications where permitted by applicable law and where you have not opted out.

Where required by law, we will rely on your consent or another lawful basis before processing your information. You may withdraw consent at any time, although this will not affect processing already carried out lawfully.

4. When we share information

We do not sell personal information. We may disclose information where necessary to operate our business, fulfill a request, or comply with the law.

• Service providers supporting hosting, information technology, communications, logistics, payment processing, accounting, and legal services.
• Manufacturing, quality-control, freight, customs, and distribution partners involved in fulfilling business requirements.
• Professional advisers, insurers, auditors, and financial institutions where appropriate.
• Government authorities, courts, regulators, or law-enforcement bodies when disclosure is required or permitted.
• A buyer, successor, or other party involved in a corporate transaction, subject to appropriate confidentiality protections.

Third parties that process information on our behalf are expected to use it only for authorized purposes and to apply appropriate confidentiality and security measures.

5. Data retention and security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and accounting records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods vary according to the nature and sensitivity of the information.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage can be guaranteed to be completely secure.

6. Your rights and choices

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or restriction of processing of your personal information. You may also have the right to object to certain processing, request data portability, or withdraw consent.

You may opt out of non-essential marketing communications by using the unsubscribe instructions in the message or by contacting us directly. We may need to verify your identity before completing a request, and some information may be retained where required by law or necessary for legitimate business purposes.

To exercise a right or raise a privacy concern, please contact us using the details in the final section. If you believe our response does not resolve your concern, you may have the right to contact a data protection authority in your jurisdiction.

7. International data transfers

As an export-oriented manufacturer serving customers in multiple markets, we may process or transfer business contact information across borders. Where required, we take reasonable steps to ensure that international transfers are conducted in accordance with applicable privacy laws and supported by appropriate safeguards.